The Social Spa Logo

Privacy Policy

Effective Date: 11/19/2024

This Privacy Policy applies to all users of The Social Spa website, mobile applications, blogs, and any digital platforms now existing or created in the future ("Site"), which are owned and operated by 22Peaks LLC ("The Social Spa," "22Peaks LLC," "we," "us," or "our"). This document outlines what personal information we collect, how we use it, and your rights regarding your data. Please read carefully.

INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us through our Site, communications, or transactions. This may include your name, business name, contact information, billing and shipping address, and payment details.

Our hosting provider also gathers general, non-personal information automatically when you access the Site. This may include your IP address, browser type, time spent on different pages, domain origin, and other usage data. This information is used for analytical purposes to improve the performance and usability of the Site.

We may also collect personal information if you interact with us via social media, participate in promotions, submit user-generated content, or engage with our customer support.

INFORMATION YOU PROVIDE

Examples of personal information you may provide include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Username and password
  • Purchase history and preferences
  • Location data (from mobile devices)
  • Social media interactions
  • Any other data you submit voluntarily

WHY WE COLLECT THIS INFORMATION

We collect and use your information to:

  • Process transactions and manage your subscription
  • Improve customer experience and support
  • Track orders and preferences
  • Administer promotions and offers
  • Communicate updates or changes to your account
  • Analyze user behavior for product and marketing improvements

CONSENT TO COLLECTION

By using our Site, completing forms, or making a purchase, you consent to the collection and use of your information as described in this policy.

HOW WE STORE YOUR DATA

We take commercially reasonable steps to protect your personal information using secure servers, encrypted transactions, and protected file storage. While we strive to safeguard all data, no system is entirely immune to breaches. You use the Site at your own risk.

THIRD-PARTY ACCESS

We may share your personal information with trusted third-party providers (such as payment processors or shipping partners) who help us operate our business. These providers are required to handle your data in a way that complies with this Privacy Policy and are not authorized to use your information for their own marketing purposes.

DISCLOSURE OF INFORMATION

We do not sell or rent your personal data. We may disclose your information in the following circumstances:

  • If required by law, regulation, or legal process
  • To respond to lawful requests from government or regulatory authorities
  • To enforce our Terms of Service or protect our rights and operations
  • In connection with a business transfer, such as a merger, sale, or acquisition

YOUR RIGHTS & ACCESS TO INFORMATION

You have the right to access, update, or request deletion of your personal information. To make such a request, please contact us at info@thesocialspa.io. We will respond within a reasonable timeframe.

LINKS TO OTHER SITES

The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their privacy policies before submitting any personal data.

USER-GENERATED CONTENT

If you choose to publicly share content (e.g., reviews, social media posts, testimonials), it may be visible to others and reused by The Social Spa. We are not responsible for any personal data you voluntarily disclose in public forums.

CHILDREN'S PRIVACY

This Site is not intended for children under 13 years old. We do not knowingly collect personal information from anyone under the age of 13. If we discover that a child has submitted personal data, we will delete it immediately.

COOKIE POLICY

We use cookies and similar technologies to enhance your experience, analyze user behavior, and improve the Site. Cookies may store non-personal identifiers and user preferences. You can manage or disable cookies in your browser settings at any time.

CHANGES TO THIS POLICY

By using the Site, you agree to this Privacy Policy. 22Peaks LLC reserves the right to update or modify this policy at any time. Changes will be posted on this page with the updated effective date. Continued use of the Site after such changes constitutes your acceptance.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@thesocialspa.io